Privacy Policy
Last updated: January 2026
1. Introduction
Cred Events ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number)
- Account credentials
- Payment information (processed securely through our payment partners)
- Profile information
- Event attendance history
2.2 Automatically Collected Information
When you access our platform, we may automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, features used)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process ticket purchases and transactions
- Send order confirmations and event updates
- Provide customer support
- Improve and personalize our services
- Communicate about new features and events
- Detect and prevent fraud
- Comply with legal obligations
4. Information Sharing
4.1 With Event Organizers
When you purchase tickets, we share your relevant information with event organizers so they can manage attendance and communicate about the event.
4.2 With Service Providers
We may share information with third-party service providers who assist us in operating the platform, including payment processors, email services, and analytics providers.
4.3 Legal Requirements
We may disclose information if required by law or in response to valid legal requests from public authorities.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Payment Information
Payment information is processed securely through our payment partners (Stripe, PayPal). We do not store complete credit card numbers on our servers. All payment processing is handled in compliance with PCI DSS standards.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us through our contact page.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction records may be retained for accounting and legal compliance purposes.
9. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at our contact page.